r777i's Privacy Policy

01 Introduction & Purpose

r777i operates as a safe and reliable platform in Bangladesh's online entertainment space. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") reflects our commitment to protecting personal information.

The main purpose of this policy is to clearly inform you what kind of information r777i collects, why it is collected, how it is used, and what steps are taken to protect your information. We believe transparency is the foundation of trust.

02 What Information We Collect

When you open an account and use services on r777i, we collect various types of information. These are described in detail below:

2.1 — Information You Provide Directly

When you give us information directly, it includes:

• Full name and date of birth (for age verification — services are available to users aged 21+ only)
• Email address and mobile number
• Payment method details (bKash, Nagad, Rocket, Upay account information)
• Documents submitted for identity verification
• Login credentials (password stored in encrypted form)

2.2 — Automatically Collected Information

When you browse or use the r777i platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Date, time, and session length of site visits
• Pages visited and click patterns
• Referral source (which channel you came from to reach the site)

2.3 — Cookies and Similar Technologies

We use cookies to improve site functionality and personalise your experience. You can manage cookies through your browser settings. However, disabling cookies may cause some site features to not work properly.

03 Purpose of Data Use

r777i uses your information for the following legitimate purposes:

3.1 — Service Operation and Improvement

• Account creation, verification, and management
• Processing deposits, withdrawals, and transactions (via bKash, Nagad, Rocket, and Upay)
• Providing bonuses, promotions, and rewards
• Improving platform functionality and user experience
• Resolving technical issues and maintenance

3.2 — Communication and Support

• Responding to your enquiries and complaints
• Sending important service-related notifications
• Operating 24/7 live chat and email support
• Sending relevant offers and promotional information (based on your consent)

3.3 — Security and Fraud Prevention

• Account protection and preventing unauthorised access
• Detecting and preventing suspicious activity
• Complying with anti-money laundering policies
• Identifying multiple accounts

3.4 — Ensuring Responsible Gaming

r777i is committed to ensuring responsible gaming. By analysing your playing patterns, we can identify risky behaviour and offer assistance when needed. Information is used for age verification to ensure that people under the age of 21 cannot use the platform.

04 Data Sharing and Third Parties

r777i never sells your personal information or discloses it to third parties for advertising purposes. However, sharing information may be necessary in certain circumstances:

4.1 — Service Provider Partners

We work with selected third parties for payment processing, technology infrastructure, and customer service. These partners may only use information to provide the specified services and are bound by privacy obligations equivalent to this policy.

4.2 — Legal Obligations

We may be required to disclose information to fulfil court orders, legitimate requests from law enforcement agencies, or requirements under applicable law. In such cases, we will always aim to provide only the minimum necessary information.

4.3 — Business Transfers

If there is a change in r777i's ownership or business structure, user information may be transferred while maintaining the same protections under this policy. We will notify you in advance in such a situation.

05 Data Retention and Deletion

We retain your information only for as long as it is needed for the relevant purpose or as required under legal obligations. Information for active accounts is kept up to date at all times.

5.1 — Data Retention Periods

• Active accounts: for as long as the account remains open
• Closed accounts: a period determined by legal requirements from the date of closure
• Transaction records: a period determined by financial regulations
• Marketing consent: cancelled immediately upon withdrawal of consent

5.2 — Data Deletion Requests

You may request deletion of your personal information at any time. However, some information may need to be retained to meet legal obligations or in the case of ongoing disputes. To request deletion, contact [email protected].

06 Data Security Measures

r777i maintains industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted
• Data Encryption: Sensitive information such as passwords is encrypted before being stored
• Access Controls: Only authorised staff can access specific information
• Regular Audits: Regular evaluation and updates of security measures
• Firewall and Intrusion Detection: Advanced technology used to prevent unauthorised access

While we strive to ensure the highest level of security, no method on the internet is 100% secure. In the event of a data breach, we will act promptly and notify you where applicable.

07 Your Rights

As a user of the r777i platform, you have the following rights over your own information:

7.1 — Right to Access

You can find out at any time what information we hold about you. Contact us to make this request.

7.2 — Right to Rectification

If the information we hold about you is incorrect or incomplete, you can request that it be corrected. Information can be updated through your account settings or with the help of the support team.

7.3 — Right to Erasure

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained to fulfil legal obligations.

7.4 — Right to Object to Processing

You can object at any time to your information being used for direct marketing purposes. Once we receive this objection, we will stop that processing immediately.

7.5 — Right to Data Portability

You can request your information in a structured, commonly used format. Contact [email protected] for this request.

08 Protection of Children and Minors

r777i strictly prohibits use of the platform by anyone under the age of 21. We do not intentionally collect any information from minors. The age verification process at registration provides this assurance.

If we are informed that information has been collected from a person under the age of 21, we will immediately delete that information and close the associated account.

09 Marketing Communications and Consent

r777i may send you relevant offers, bonuses, and platform updates based on your consent. Each communication includes an option to unsubscribe.

You can stop receiving marketing communications at any time by:

• Clicking the unsubscribe link in an email
• Going to account settings and changing your preferences
• Emailing [email protected]
• Letting the support team know via live chat

Please note that even if you stop marketing communications, important service-related notifications (such as transaction confirmations and security alerts) will continue to be sent.

10 Policy Changes and Updates

r777i may update this privacy policy from time to time. For significant changes, we will:

• Display a prominent notice on the platform
• Notify you at your registered email address
• Update the "Last Updated" date at the top of the page

Continued use of the platform after changes means you have accepted the updated policy. For significant changes, we may seek your explicit consent.

11 Applicable Law

In this privacy policy and in managing your information, r777i follows applicable international data protection standards. Any disputes regarding data protection will be resolved through discussion.

If you have any questions or complaints about any aspect of this policy, please contact us directly first. We are always committed to resolving your concerns.